Support

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Find answers quickly and get the support you need.

Tip: try keywords like “refund”, “certificate”, or “booking”.

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Featured questions

Mabongi+ Membership

How do I upgrade or cancel my plan?

Go to your dashboard, choose Manage Membership, and select your change. Updates apply at the next billing cycle.

Bookings

How do I book Mabongi for an event?

Use the Book page to send your event details. Our team replies within 3 business days.

Courses & Coaching

How do I enrol in a course?

Choose a course, click Enrol, and find it instantly in your dashboard library.

Account Management

How do I reset my password?

Click Forgot Password on the sign-in page to receive a secure reset link.

Mabongi+ Membership

Plans, billing, renewals, and member benefits.

Courses & Coaching

Enrolment, progress, certificates, and live sessions.

Products & Resources

Digital downloads, merch orders, and shipping.

Technical Support

Playback issues, errors, and browser tips.

Bookings

Booking Mabongi for events, conferences, and worship.

Account Management

Profiles, passwords, email, and privacy.

Still need help?

Our support team is here for you. Reach out and we'll get back to you within 1–2 business days.